neomod

Privacy Policy

Last updated 2026-10-21

This explains what personal data the neomod online services collect, why, and what you can do about it. The game itself works offline without any account; nothing here applies until you log in.

What we collect

  • Account details from the osu!, Discord or Steam account you log in with: account id, username, avatar and, for osu!, your public profile (country, team, play time, statistics) and friends list. For osu!, we also keep an access token to refresh that data.
  • Gameplay: scores, replays, play time, beatmap ratings and your settings.
  • Technical data sent by the game client on login and score submission: IP address, client version, time zone, and hashed hardware and installation identifiers. The website also records the IP address and browser of each login.
  • Messages: chat messages pass through the server without being stored, except private messages sent to offline players.
  • Screenshots you upload, which expire after 30 days to a year.

Why

  • To provide the service you asked for: logging you in, multiplayer, chat, leaderboards and replays (performance of a contract).
  • To keep it fair and safe: detecting cheating, multi-accounting and abuse, and enforcing bans (legitimate interest).
  • To keep it running: error reports and aggregate, anonymous usage metrics (legitimate interest).

We don't sell your data, show ads, or use any analytics or tracking.

Who can see it

  • Everyone can see your username, avatar, rank, and scores along with their replays. You can hide your recent scores, or all of them, in the privacy settings.
  • Third parties can download neomod scores and usernames through the public score feed, unless you hide all your scores. If you pick a custom leaderboard provider, your scores are sent to it.
  • Discord receives messages sent in the #neomod channel, which is mirrored to our Discord server.
  • Our infrastructure providers, such as our hosting and network providers, process data on our behalf.

Cookies

The website only uses cookies needed to log you in (session, login_redirect and login_state). There are no tracking or advertising cookies.

How long we keep it

  • Login IP addresses, browsers, hardware identifiers and anticheat records: 90 days.
  • Screenshots: 30 days to a year, after which they expire.
  • Replays: as long as the play ranks on a leaderboard.
  • Everything else: until you delete your account. Accounts that haven't logged in for 3 years are deleted automatically.

When an account is restricted, we keep its records for as long as the restriction applies.

Your rights

Under the GDPR and similar laws, you can access, correct, delete and move your data, and object to or restrict how we process it. From the settings page, you can:

  • export all of your data, including replays and screenshots, as a zip file;
  • permanently delete your account and everything attached to it.

For anything else, contact us on our Discord server. You can also lodge a complaint with your local data protection authority.

Changes

We will announce significant changes to this policy in-game or on our Discord server.